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Our Guarantee

Our Code of Ethics & Guarantee to You

This is our committed to 100% total customer satisfaction.

Highest Service Standard;

You will receive service and products with competence, fairness, value, honesty and integrity of the highest standard;

We Stock the Big Brands;

You can be assured that all services and products we provide are delivered as advertised, and that all claims made are genuine;

You get the RIGHT advice;

The standard of service provided, as promised to you, shall be in accordance with the appropriate practice for the service and in a manner which shall enhance the reputation of our business and the industry;

Our Honesty Programme;

You will at all times will be presenteda service in free and fair competition, and we will reframe from making any misleading or untrue statements;

Customer is first Priority;

You will be treated respectfully and assisted at all times to avoid any action which may bring the business and YOU, our customers into disrepute;

I Own the Store;

Your assurance from our family business is to offer the service and products to you, if you are not completely satisfied with either, within 30 days of purchase, return the product with a valid receipt and we will refund your purchase price in full, no questions asked;

Your Guarantee;

You receive this guarantee because I believe that our service and products, are second to none and above all, we wish to avoid having a dissatisfied customer

This is our personal guarantee to you! Tim & Christine Whicker

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